The second-hand marketplace Shoppers Share Displeasure Regarding Sizing Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches comparable marketplaces.
It has advised users to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
A different user, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change to its shipping options due to shopper criticism.
